Back-up Provider System (BUPS)

The Back-Up Provider System (BUPS) provides short-term temporary caregiving services to IHSS/WPCS recipients who have urgent personal care needs that their regular caregiver cannot meet, or if a recipient is being discharged from the hospital or care facility and have been referred by IHSS/WPCS program social workers. BUPS caregivers are compensated an additional $2.00 an hour.

Circumstances that would qualify as urgent include:

  • Being discharged from the hospital or another care facility without anyone at home to help.
  • Your regular Caregiver is unexpectedly unavailable
  • You have an urgent personal care need that your regular provider cannot meet

If you feel you are in need of a BUPS caregiver, call your IHSS/WPCS social worker, who will determine if you qualify for a BUPS referral. 

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